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After pavement had been resurfaced our on street bin cannot be opened

Reported via desktop anonymously at 09:57, Friday 9 May 2025

Sent to Surrey County Council less than a minute later.

Good afternoon,

Our contractors Serco have made contact , there has recently been some footway works on Horsell High Street location below:

Https://maps.app.goo.gl/gKUavSU2xrnaSMaVA

The pavement has had tarmac applied, this has been applied around our recycling bin and now it cannot be opened/emptied without damaging the bin.

Please advise how this can be rectified ?

Kind regards

Updates

  • This report has been received by Surrey County Council and will be reviewed by a member of the team as quickly as possible. During times of high report volumes, reports may take longer to review than the specified timeframe. Visit our Highways Customer Charter to find out more about our standards of service. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 09:59, Friday 9 May 2025

  • We have passed this report to a Highways Officer who is currently awaiting further information before work can progress. Rest assured, we are monitoring the issue and will aim to resolve it as quickly as possible. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 10:37, Friday 9 May 2025

  • This enquiry is closed and a response has been provided to the original reporter. No further updates will be provided. If the issue still exists after 20 working days, please make a new report in the same location. You will need to provide your email address so we can respond.

    State changed to: Closed

    Posted by Surrey County Council at 09:29, Wednesday 11 June 2025

If the issue is still ongoing, you can make a new report in the same location.