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Flooded road and pavement

Reported via mobile in the Part of the road or pavement is flooded category anonymously at 17:05, Wednesday 14 May 2025

Sent to Surrey County Council less than a minute later.

Surface Flooding occurred during heavy rain at midnight on 11th May, 2025. Picture quality poor as taken from my bedroom window. Flooding to the front of my property, but is often the case when flooding at night, few cars were travelling along the road so limited water entered my front garden on this occasion.

Updates

  • This report has been received by Surrey County Council and will be reviewed by a member of the team as quickly as possible. During times of high report volumes, reports may take longer to review than the specified timeframe. Visit our Highways Customer Charter to find out more about our standards of service. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 17:05, Wednesday 14 May 2025

  • This enquiry is closed and a response has been provided to the original reporter. No further updates will be provided. If the issue still exists after 20 working days, please make a new report in the same location. You will need to provide your email address so we can respond.

    State changed to: Closed

    Posted by Surrey County Council at 16:22, Tuesday 20 May 2025

  • The reporter has followed up this report and it has been passed to a Highways Officer to review. During times of high report volumes, reports may take longer to review than the specified timeframe. Visit our Highways Customer Charter to find out more about our standards of service. You can select Get updates to be kept informed as the work progresses.

    State changed to: Open

    Posted by Surrey County Council at 11:00, Tuesday 24 June 2025

  • We have passed this report to a Highways Officer who will aim to respond within 15 working days. During times of high report volumes or in the case of flooding incidents, reports may take longer to resolve than the specified timeframe. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 15:21, Tuesday 24 June 2025

  • We have responded directly to the original reporter and no further updates will be provided. When enquiries show as closed, it doesn't always mean that works are not being progressed. Quite often they are passed to third parties or a separate team outside of Highways to fix. You can visit our Highways Customer Charter to find out more about our standards of service. If the issue still exists after 20 working days, please create a new report

    State changed to: Closed

    Posted by Surrey County Council at 09:33, Wednesday 25 June 2025

  • This report has been received by Surrey County Council and will be reviewed by a member of the team as quickly as possible. During times of high report volumes, reports may take longer to review than the specified timeframe. Visit our Highways Customer Charter to find out more about our standards of service. You can select Get updates to be kept informed as the work progresses.

    State changed to: Open

    Posted by Surrey County Council at 11:13, Monday

  • This enquiry is closed and a response has been provided to the original reporter. No further updates will be provided. If the issue still exists after 20 working days, please make a new report in the same location. You will need to provide your email address so we can respond.

    State changed to: Closed

    Posted by Surrey County Council at 16:16, Thursday

If the issue is still ongoing, you can make a new report in the same location.