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Waterhouse Lane KT20

Reported via desktop in the Pothole on a road - More than 150mm wide and more than 40mm deep category anonymously at 11:39, Wednesday 28 May 2025

Sent to Surrey County Council less than a minute later.

Inside lane by Mulberry House

Updates

  • This report is waiting to be assigned to a Highways Inspector who will aim to complete the inspection within 5 working days. During times of high report volumes, reports may take longer to be assigned to an Inspector and resolve than the specified timeframe. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 11:40, Wednesday 28 May 2025

  • We have assessed the issue and a repair or make safe has been scheduled within 5 working days. If made safe, a permanent repair will be within 28 days. You can select Get updates to be kept informed as work progresses.

    State changed to: Action scheduled

    Posted by Surrey County Council at 12:37, Wednesday 4 June 2025

  • We have assessed the issue and passed to a contractor who will schedule a permanent repair or make safe within 5 working days. If made safe, a permanent repair will be carried out within a further 28 days. You can select Get updates to be kept informed as work progresses.

    Posted by Surrey County Council at 12:37, Wednesday 4 June 2025

  • We have inspected the issue and scheduled a crew to resolve the issue. You can selectGet updates to be kept informed as work progresses. If the issue still exists after 28 days, please make a new report in the same location, mentioning that a report has already been created.

    Posted by Surrey County Council at 07:34, Thursday 5 June 2025

  • We have inspected the issue and scheduled a crew to resolve the issue. You can selectGet updates to be kept informed as work progresses. If the issue still exists after 28 days, please make a new report in the same location, mentioning that a report has already been created.

    Posted by Surrey County Council at 13:26, Tuesday

  • We have completed the works required to secure, guard, warn or make the issue safe. If you feel the particular issue you raised has not been attended, please raise a new report, No further updates will be provided on this report. Visit our Highways Customer Charter to find out more about our standards of service.

    State changed to: Fixed

    Posted by Surrey County Council at 13:30, Tuesday

If the issue is still ongoing, you can make a new report in the same location.