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Loose or damaged manhole cover or drain cover on the pavement

Reported in the Loose or damaged manhole cover or drain cover on the pavement category by Surrey County Council at 14:06, Tuesday

We are already aware of this report, please do check back for updates. Alternatively, select "Get updates" below to receive an alert when the status changes.

Updates

  • This report is waiting to be assigned to a Highways Inspector who will aim to complete the inspection within 5 working days. During times of high report volumes, reports may take longer to be assigned to an Inspector and resolve than the specified timeframe. You can select Get updates to be kept informed as the work progresses.

    Posted by Surrey County Council at 14:06, Tuesday

  • We have assessed the issue and will attend within 2 hours to secure, guard, warn or make safe. You can select Get updates to be kept informed as work progresses.

    State changed to: Action scheduled

    Posted by Surrey County Council at 15:02, Tuesday

  • We have assessed the issue and passed to a contractor who will attend within 2 hours to secure, guard, warn or make safe and a repair will be scheduled within 20 working days. You can select Get updates to be kept informed as work progresses.

    Posted by Surrey County Council at 15:03, Tuesday

  • We have inspected the issue and scheduled a crew to resolve the issue. You can selectGet updates to be kept informed as work progresses. If the issue still exists after 28 days, please make a new report in the same location, mentioning that a report has already been created.

    Posted by Surrey County Council at 15:13, Tuesday

  • We have inspected the issue and scheduled a crew to resolve the issue. You can selectGet updates to be kept informed as work progresses. If the issue still exists after 28 days, please make a new report in the same location, mentioning that a report has already been created.

    Posted by Surrey County Council at 16:22, Tuesday

  • We have visited the site and carried out a temporary repair to make the issue safe. Temporary repairs are generally applied on very busy roads where special traffic management may be required, if further investigation is needed or if the surface is wet. No further updates will be provided, and rest assured, this is now with our team to arrange a permanent repair.

    State changed to: Fixed

    Posted by Surrey County Council at 16:23, Tuesday

  • We have completed the works required to secure, guard, warn or make the issue safe. If you feel the particular issue you raised has not been attended, please raise a new report, No further updates will be provided on this report. Visit our Highways Customer Charter to find out more about our standards of service.

    Posted by Surrey County Council at 00:19, Wednesday

If the issue is still ongoing, you can make a new report in the same location.